Solid Gold Standards for Solid Gold Success!

This program will present the 16 Service Standards that create a culture of hospitality and excellence.  Whether it is saying hello to a guest, understanding the true value of internal guest service and truly believing in exceptional personalized service, it is these standards which  have led The Broadmoor to remain the longest running Five-Star, Five Diamond hotel.   These are lessons that each person can apply to their own organization to create a new level of customer service and achieve Solid Gold Success.

EVENT SPONSORS

Location

The Antlers
4 South Cascade Avenue
Colorado Springs, CO

Date:
December 20, 2016
Time:
5:00 pm
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Venue:
The Antlers
Address:
4 South Cascade Avenue Colorado Springs, CO
Parking:
RESERVE A SEAT